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Use the Moderation Feed to triage all flagged content (posts, comments, messages) and flagged user profiles in one place. Designed for speed, consistency, and auditability. This guide focuses on operational workflows (not developer implementation).

Triage

Identify highest-risk flagged items

Filter

Narrow by feed, report source, type, reason, tags

Decide

Delete or clear flags confidently

Audit

Review action history & moderator attribution

Optimize

Track moderation throughput & gaps

Coordinate

Distribute workload across team

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Access

1

Open Moderation Section

Sidebar → Moderation → Moderation Feed.
2

Choose Tab

Start in To Review for active queue; Reviewed for audit.
3

Apply Filters

Refine by feed type, report source, content type, report reason, tags.
4

Take Action

Delete violations; clear validly resolved flags.

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Interface Structure

Active flagged content requiring human decision. Split into Posts & Comments, Messages, and Users categories with tailored filters.

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To Review: Posts & Comments

Key elements:
  • Total flagged count
  • Card list: author, timestamp, content preview, context (community / user feed)
  • Thread context for comments (view parent + siblings)
  • AI mod reasons + user report reasons
  • Child endangerment is listed first among the user report reasons, even when it has fewer reports
  • Reporter count & last flag date
  • Report reason details: select any report reason to see who reported the item, when, and the detail they added
Actions:
  • Delete (immediate removal)
  • Clear flag (removes from queue). When the item has Child endangerment reports, the confirm dialog says how many reports clearing removes.

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To Review: Messages

Key elements:
  • Total flagged messages
  • Sender, timestamp, content preview
  • Channel context (Community / Live / Broadcast)
  • AI mod reasons + user report reasons
  • Child endangerment is listed first among the user report reasons, even when it has fewer reports
  • Reporter count & last flag date
Actions:
  • Delete message
  • Clear flag. When the message has Child endangerment reports, the confirm dialog says how many reports clearing removes.

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To Review: Users

Flagged user profiles, from AI moderation and from user reports. Find a profile with the Search by user ID or name box (at least 3 characters). See AI User Profile Moderation for the profile card, the available actions, and how reports are grouped.

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Filtering & Sorting

  • All feeds
  • Community feed
  • User feed
  • Posts
  • Comments & replies
  • Attachments: Photos / Videos / Files / Clips / GIFs
  • Attachment options such as Photos, Videos, and GIFs list the flagged attachment, not the post that contains it. GIF comments are under Comments & replies. See GIF Posts & Comments.
  • All Channels
  • Community channel
  • Live channel
  • Broadcast channel
  • Text
  • Photo
  • Video
  • File
  • Audio
Show items by who flagged them. Available on Posts & Comments and Users.
  • All sources
  • User reports: items reported by users
  • AI moderation: items flagged by AI moderation
  • Report reasons (multi-select)
  • Tags (multi-select)
  • Report type (To Review only): Profile (Display name, Description, Profile photo) and Behavior. An item matches if it was reported for any selected type.
  • Report reasons (To Review only): shows users with a Behavior report for any selected reason, for example Child endangerment.
  • Tags: search for and select one or more user tags.
  • Last flag date
  • Flag count
  • Created date Order: Latest first / Oldest first
  • Reviewer (select up to 10), on Posts & Comments and Users
  • Moderation Action: Deleted / Flag Cleared
  • Sort: Moderation Date / Created Date

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Review Workflow Examples

Filter by report reasons (e.g., abuse, threats) → Sort by Flag count → Delete violations → Clear false positives.

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Decision Criteria

  • Delete when content violates policy & removal improves safety.
  • Clear flag when content is compliant or already addressed contextually.
Higher counts = urgency, but still verify for mass-report brigading.
Always open parent thread for comments before deletion to avoid losing conversational coherence.
Prioritize video & file attachments for manual verification if policy sensitive.

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Metrics & Monitoring

Track trends weekly; adjust staffing and escalation policies based on sustained shifts.

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Best Practices

  • Pre-filter by highest risk reasons first.
  • Batch similar content types.
  • Use sorting shifts (Oldest → Latest) to prevent stale backlog.
  • Use Reviewed tab for spot audits.
  • Align on deletion criteria to prevent uneven enforcement.
  • Rotate high-intensity queues to mitigate reviewer fatigue.
  • Validate contextual thread before removal.
  • Confirm multi-report events are genuine (avoid brigading effect).
  • Provide internal rationale for ambiguous decisions.

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Troubleshooting

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Next Steps

User History

Deep dive individual users

Posts Management

Contextual content review

Channel Management

Moderate chat spaces

Analytics

Track moderation KPIs